Refund Policy

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Returns & Exchanges

Aroma Culinary offers a no-questions-asked 10 day return/exchange policy from the date of delivery for a product exchange or a complete refund.

If you purchased Aroma Culinary through a retailer, please go to the retail location for any return or exchange.

For products bought on

  • We will refund you for each product you return (whether unopened or opened). We cannot issue refunds for products not returned.
  • If you do decide to return, mail us at with the order number and request for return. We can then process a return-shipping label for you. If you decide to do the return yourself, the shipment is at your own expense.

Please send the products to:

Aroma Culinary

Return Services

147 Prince St 

Brooklyn NY 11201

  • We cannot be responsible for returned merchandise that we never received.
  • Please include your order number, complete name, address, and contact information, with your return.
  • We reserve the right to deny a refund if our return policy is being abused.
  • It may take up to 4 weeks to process the refund after receipt of return merchandise.

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